FAQs

Go ahead – ask questions. It’s the hallmark of freedom.

Q. How is community-wide internet access possible?
A. GoNaeco installs wireless nodes on lamp poles throughout your community. Because of this and the numerous, overlapping access points, your wireless network is available anywhere in your community. Indoors and out.

Q. How good is the connection?
A. GoNaeco’s free community-wide internet access is better than think! If you need specifics, our free internet access speed is 128Kbps upload and download. Compare that to the competition. They offer similar speeds from $10 a month for 12 months with a plan of $30.95 after your term is up, with no bundles. We have no terms! What’s more, our network is so well-connected that you will always automatically be routed to the fastest possible connection in your community. Period.

Q. What if I want to upgrade?
A. Well, you can! For those that need faster connections for images, file transfers and so on, GoNaeco also offers plans at 1.5 Mbps with the same upload and download speeds, plans at 3 Mbps with the same upload and download speeds and plans at 6 Mbps with the same upload and download speeds. Just say the word and we’ll make it happen for you. We’re the only ones to match our upload and download speeds. Meaning if you want 1.5 Mbps download we’ll match it with 1.5 Mbps upload. We think this is an important feature in this day and age.*Houses using multiple computers and those with poor wireless signals may require the use of a GoGetter Signal Booster. The GoGetter acts as a replacement for your modem and ensures a quality, reliable wireless connection to all of your computers.

Q. What if I want more than 6 Mbps of speed?
A. Stay tuned. As your community requests/wants more, we’ll give it.

Q. Why do you want to connect my entire community?
A. Think of how much the internet has connected people from all over the world. Why can’t it be the same in your own neighbourhood? GoNaeco’s community wireless internet keeps you connected to your friends and neighbours not only through your own neighbourhood-specific information portal, but also because you are free to browse in public, communal spaces.

Q. Can my neighbours see my files?
A. We don’t love community that much! Your internet connection is completely secure and always will be. We’re constantly reviewing and upgrading our security networks so you don’t have to worry about a thing. Our regulations are the same as our competitors.

Q. Will you put ads all over my browser?
A. Absolutely not. In fact, we’re not even sure how we’d even do that. There will never be any kind of GoNaeco branding during your internet experience.

Q. What’s the catch for the “free internet”?
A. Very little in fact! Houses using multiple computers and those with poor wireless signals may require the use of a GoGetter Signal Booster. The GoGetter acts as a replacement for your modem and ensures a quality, reliable wireless connection to all of your computers. And the only difference from what you see now when you click on your browser and go to your home page that you’ve preset and what you'll see now is that you’ll go to your community network home page automatically. From there you can still go anywhere on the web you would like. We’re only bringing the community closer by trying to get you to see what’s happening in your area. And it is not a “limited time offer”. The free network speed is yours.

Contact us today with any further questions you might have.

Contact Us

General Inquiries:
info@gonaeco.com

Business Inquiries:
sales@gonaeco.com

In Calgary:
1-403-648-5007